Effective Date: May 20, 2025

Welcome to 1st Klass Mobile Lab (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website www.1stklassmlo.com and any related services, including but not limited to DNA testing, drug testing, notary services, and travel assistance (collectively, “Services”).

By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services Overview

We provide the following services:

• Mobile DNA Testing (including legal and non-legal testing)
• Mobile and In-Office Drug Testing (DOT and non-DOT)

All services are subject to availability and may require an appointment. Additional identification or documentation may be required depending on the type of service.

2. Eligibility

You must be at least 18 years old to use our services or have the consent of a parent or legal guardian. By using our services, you represent and warrant that you meet these requirements.

3. Appointments and Payments

• Appointments can be booked online, by phone, or in person.
• Full payment or a deposit may be required to confirm an appointment.
• Prices are subject to change without notice. Promotional discounts must be presented at the time of service.

4. Cancellations and Refunds

• Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
• No-shows or same-day cancellations may result in forfeiture of any deposit or full service charge.
• Refunds are not available once testing has been conducted or services rendered.

5. Confidentiality and Privacy

We value your privacy. All personal and test-related information is handled in compliance with applicable privacy laws and is kept confidential unless disclosure is required by law or authorized by the client.

Please refer to our Privacy Policy for more details on how your information is collected and used.

6. Test Results and Accuracy

• DNA and drug test results are processed by certified laboratories.
• While we take every measure to ensure accuracy, 1st Klass Mobile Lab is not responsible for delays or inaccuracies caused by third-party labs.
• Results are typically available within the timeframe communicated at the time of testing.

7. Limitation of Liability

To the fullest extent permitted by law, 1st Klass Mobile Lab shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites and encourage you to read their terms and policies.

9. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our services constitutes your acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

1st Klass Mobile Lab

1230 Veterans Hwy, Bldg F-1B

Bristol, PA 19007

Phone: 855-546-6625

Email: [email protected]

Website: www.1stklassmlo.com